Customers must obtain permission and return authorization number from the Bookstore staff before returning merchandise for credit.
Books returned within 4 months of the invoice date and that are in saleable condition will be credited "in full" if a copy of the invoice accompanies the returned books. Books returned without a copy of the invoice will receive an 80% credit. No credit for postage can be given.
Books returned after 4 months of the invoice date and that are in saleable condition will receive an credit of 80% of the value of the items if a copy of the invoice accompanies the returned books. Books returned without a copy of the invoice will only receive a credit of 70% of the value of the items. No credit for postage can be given.
Books returned due to damage, defect or error in our shipping receive a full credit plus the cost of the postage "both ways".
No books may returned for any reason after one year from the invoice date.